1. Who We Are

Docket ("we", "us") operates the Docket pre-vehicle inspection platform. This policy explains how we collect, use and protect your personal data.

2. Data We Collect

• Account data: your name, email address, company name and phone number when you register or sign up.
• Usage data: vehicle registration numbers, job details, inspection records, photographs and signatures submitted through the Service.
• Technical data: IP address, browser type and session information collected automatically.

3. How We Use Your Data

• To provide and maintain the Service.
• To process your subscription and send billing communications.
• To respond to support requests.
• To improve the Service.

4. Legal Basis for Processing

We process your personal data on the basis of contractual necessity (to deliver the Service you have subscribed to) and our legitimate interests in operating and improving the Service.

5. Data Sharing

We do not sell your data. We may share data with trusted third-party service providers (such as payment processors) only as necessary to deliver the Service, and only under strict data processing agreements.

6. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter for legal and operational purposes. You may request deletion of your data at any time.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access and correct your personal information held by us. You may also request deletion of your data. To exercise these rights, contact us. If you believe your privacy rights have been breached, you may also contact the Office of the Privacy Commissioner at privacy.org.nz.

8. Cookies

We use only essential session cookies required for the Service to function. We do not use tracking or advertising cookies.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

11. Contact

For any privacy-related questions, contact us.